Pocket Ulysses is the powerful addition to the Ulysses Suite that provides remote access to the system via PDA for mobile Engineers, Sales and Facilities personnel. Used in conjunction with core Ulysses, the Pocket Edition provides mobile personnel with the information they need, when they need it. Pocket Ulysses operates in both online and offline modes.

Pocket Ulysses Specialist
Pocket Ulysses Specialist enables Service Engineers to keep in touch with base regardless of their location. An engineer can receive and view details of his Service Jobs via the PDA, log his arrival and completion time, close jobs and apply labour, parts and expenses as required. Pocket Ulysses can communicate with head office real-time using GSM or GPRS or can periodically synchronise with the Ulysses database if the engineer is out of coverage or in a sensitive environment.

Pocket Ulysses Sales
Pocket Ulysses Sales provides invaluable access to information for a company’s sales team. While away from the office, sales personnel can retrieve and manage information on their key accounts and sales prospects using the PDA solution. Customer sales history, client contacts and quotation information are all at the sales persons fingertips with Pocket Ulysses Sales.

Pocket Ulysses Facilities
Facilities Management personnel require access to information at any time, in any location within the facility. Pocket Ulysses Facilities provides this access; Equipment check lists, maintenance procedures, contractor and work order information are all at the disposal of facilities personnel as they move around the site.

Benefits of Pocket Ulysses
1. Improve Quality of Service to Customers
2. Lower Communication Costs
3. Seamless Information Flow – nothing falls between the cracks
4. Improve Cash Flow through Invoicing Efficiency
5. Increase number of Service Calls made by Engineers

Technology
Pocket Ulysses uses PDA’s such as the HP iPAQ, or any PDA that runs Microsoft’s Windows Mobile 2002 and 2003 Pocket PC.
Based on .NET and Web Services, it utilises Microsoft’s embedded SQL Server. Communications are independent of GSM/ GPRS protocols and Pocket Ulysses operates so long as the PDA can access the web.